Sonora, CA…Sonora Ford COVID-19 – Update…As our communities continue to feel the increased impact of Coronavirus, we feel it is important to share with you what we are doing to help keep people safe and healthy. Please be assured we have protocols in place, and are following CDC and local public health official’s recommendations. As part of our protocols, our dealership has heightened its cleaning and disinfecting procedures to maintain a healthy environment for our customers and staff. In addition, we’ve instructed anyone who is not feeling well to stay home out of an abundance of caution.
Sonora Ford has launched an Express Purchase option, where 95% of your purchase can be completed online. We are strongly encouraging our valued customers to take advantage of this online alternative. Details of this program can be found at:
We also recognize that the personal driving experience is essential when considering the purchase of a new vehicle, so we have altered our test drive policies and procedures to accommodate this need. We have developed a designated test drive route, and NO SALES PERSON will accompany you on your test drive. Vehicles will be wiped down and disinfected prior to and after test drives. In addition, we are operating with a reduced sales staff, and have closed workstations to allow for at least 6 feet between workstations.
New Sales Department Hours:
Monday – Friday | 9 AM – 6 PM.
Sunday | CLOSED
SERVICE AND PARTS DEPARTMENTS
Unfortunately, at this time we feel it is best to discontinue our shuttle service. We encourage you to drop off your vehicle, and return when it is completed. If you need to wait for your vehicle, we ask that you limit the amount of people who wait with you, because we have reduced the seating in the waiting area to allow for responsible social distancing.
Service and Parts departments remain open from 7:30am – 5:30pm
Thank you for your patience and understanding as we work together one day at a time to overcome this challenging situation. We do all of this in an effort to keep our valued staff and customers safe and healthy. On a larger scale, we make these changes in the spirit of supporting the efforts of our entire nation. We are all in this together.
J. Kelly Robinson – General Manager