Weather
The Pine Tree, News for Calaveras County and Beyond Weather
Amador Angels Camp Arnold Bear Valley Copperopolis Murphys San Andreas Valley Springs Moke Hill/West Point Tuolumne
News
Business Directory
Weather & Roads
Sports
Real Estate
Search
Weekly & Grocery Ads
Entertainment
Life & Style
Government
Law Enforcement
Business
Wine News
Health & Fitness
Home & Garden
Food & Dining
Religion & Faith
Frogtown USA
Calendar
Polls
Columns
Free Classifieds
Letters to the Editor
Obituaries
About Us

Coming Soon...
Friday, Mar 22
03:30 PM Bear Valley Adventure Company's Trailblazers Youth Ski Program
Saturday, Mar 23
All Day Saturday, March 23: Green Sand Molding & Foundry Practice Workshop at Knight Foundry
All Day Calaveras Gem & Mineral Society's Gem & Jewelry Show is March 23 & 24
10:00 AM Calaveras Gem and Mineral Show 2024
10:00 AM Calaveras Gem & Mineral Show 3/23 & 3/24
Sunday, Mar 24
All Day Calaveras Gem & Mineral Society's Gem & Jewelry Show is March 23 & 24
All Day Our Sunday Edition with Local Features, Local Specials & More Every Sunday All Day Long!
Until 05:00 AM Calaveras Gem and Mineral Show 2024
Until 05:00 PM Calaveras Gem & Mineral Show 3/23 & 3/24
Tuesday, Mar 26
01:30 PM Calaveras Community Blood Drive, Tuesday March 26
Friday, Mar 29
03:30 PM Bear Valley Adventure Company's Trailblazers Youth Ski Program
Sunday, Mar 31
All Day Our Sunday Edition with Local Features, Local Specials & More Every Sunday All Day Long!
03:30 PM Bear Valley Adventure Company's Trailblazers Youth Ski Program

Log In
Username

Password

Remember Me



Posted by: thepinetree on 08/26/2014 07:13 AM Updated by: thepinetree on 08/26/2014 07:14 AM
Expires: 01/01/2019 12:00 AM
:



Calaveras County Sheriff's Department Tests New Program To Reduce Non-Emergency 9-1-1 Calls

San Andreas, Calif. – The Calaveras County Sheriff’s Department is teaming up with the California Governor’s Office of Emergency Services (Cal OES) to begin a pilot public education campaign aimed at reducing the number of non-emergency 9-1-1 calls placed to the 9-1-1 system. “We want callers to know that 9-1-1 is about saving lives,” said Public Safety Communications Assistant Director Karen Wong. “Excessive calls to 9-1-1 for non-emergencies can tie up the phone lines, slow response times, and can make the difference between life and death. The purpose of the California 9-1-1 Branch Education and Awareness Pilot Program is to educate the public on the use of 9-1-1 and about what constitutes a real emergency. This could help to reduce the number of non-emergency calls.”





This pilot public education campaign is important in light of new statewide 9-1-1 caller research that showed nearly 25 percent of all calls to the California 9-1-1 system are non-emergency calls.*

“Our survey found that consumers make a variety of non-emergency calls ranging from calls about non-violent public disturbances and animal nuisances, to power outages and requests for directions,” said William Anderson, Interim Manager of the California 9-1-1 Emergency Communications Branch.

During the next few months, Calaveras County Sheriff’s Department will be conducting local outreach to educate the public about the proper use of 9-1-1. Calaveras County Sheriff’s Department will share information with the public at events and will also be advertising in print, radio, and online media, including public service announcements, online banner ads, posters, and social media. Tip cards will also be distributed with information to help the public understand when to call 9-1-1, and where to call for situations that are not 9-1-1 emergencies.

In 2013, according to data collected from California’s Emergency Call Tracking System (ECaTS), there were 25.7 million 9-1-1 calls placed in California; Calaveras County Sheriff’s Department received more than 11,800 of these 9-1-1 calls.

“Reducing the number of non-emergency calls to 9-1-1 will help ensure that the lines are free for real emergencies so that emergency responders can be quickly dispatched in situations where every second counts,” said Calaveras County Sheriff’s Department Sergeant Rachelle Whiting. “True 9-1-1 emergencies include any serious situation where there is a crime in progress or when fire, emergency medical, or law enforcement help is needed.”

There is also good news in this first-ever survey of the 9-1-1 system and its users. Most 9-1-1 callers do understand when to properly use it. More than 90 percent of California 9-1-1 callers could identify true emergencies, including serious medical crises, violent attacks, highway incidents where law enforcement, fire or medical personnel is needed, a burglary or theft in progress, and fire. Additionally, more than 80 percent agree that situations like a public disturbance, animal issues, the reporting of a loss of property (not in progress), and non-life threatening medical issues, are not 9-1-1 emergencies.

But the survey also found that about 25 percent of respondents would like information about when not to call 9-1-1.

“We know most people use the system as intended, and we also know that most people want to do the right thing. This public education campaign is designed to help inform those who aren’t sure,” Whiting said.

Calaveras County Sheriff’s Department is just one of the 454 Public Safety Answering Points (PSAPs) in California that take 9-1-1 calls. The other PSAPs participating in this pilot public education campaign, in addition to Calaveras County Sheriff’s Department, are Elk Grove Police Department, California State University San Luis Obispo (Cal Poly) Police Department, Anaheim Police Department, and Shasta Area Safety Communications Agency (SHASCOM-911).


###



Comments
The comments are owned by the poster. We are not responsible for its content. We value free speech but remember this is a public forum and we hope that people would use common sense and decency. If you see an offensive comment please email us at news@thepinetree.net

What's Related
These might interest you as well
Local News

phpws Business Directory

Web Pages

Photo Albums


Mark Twain Medical Center
Meadowmont Pharmacy
Angels & San Andreas Memorial Chapels
Bear Valley Real Estate
Gerard Insurance
Bank of Stockton
Fox Security
Bistro Espresso
Chatom Winery
Middleton's Furniture
Bear Valley Mountain Resort
Cave, Mine & Zip Lines
High Country Spa & Stove
Ebbetts Pass Scenic Byway
Sierra Logging Museum Calaveras Mentoriing
Jenny's Kitchen

Copyright © The Pine Tree 2005-2023