Weather
The Pine Tree, News for Calaveras County and Beyond Weather
Amador Angels Camp Arnold Bear Valley Copperopolis Murphys San Andreas Valley Springs Moke Hill/West Point Tuolumne
News
Business Directory
Weather & Roads
Sports
Real Estate
Search
Weekly & Grocery Ads
Entertainment
Life & Style
Government
Law Enforcement
Business
Wine News
Health & Fitness
Home & Garden
Food & Dining
Religion & Faith
Frogtown USA
Legal Notices
Calendar
Polls
Columns
Free Classifieds
Letters to the Editor
Obituaries
About Us

Coming Soon...
Tuesday, Nov 24
10:00 AM Thanksgiving for Your Pets! Free Microchipping & Pet Food on November 24th
Wednesday, Nov 25
06:00 PM Overeaters Anonymous (OA)
Friday, Nov 27
All Day The Trifilo Garden Center is Your Holiday & Nursery Headquarters (Open Thurs, Fri & Sat!)
Saturday, Nov 28
All Day The Trifilo Garden Center is Your Holiday & Nursery Headquarters (Open Thurs, Fri & Sat!)
Sunday, Nov 29
All Day Our Sunday Edition with Local Features, Local Specials & More Every Sunday All Day Long!
Wednesday, Dec 2
06:00 PM Overeaters Anonymous (OA)
Thursday, Dec 3
All Day The Trifilo Garden Center is Your Holiday & Nursery Headquarters (Open Thurs, Fri & Sat!)
Friday, Dec 4
08:00 AM St. Patricks Angels Camp Winter Rummage Sale
Saturday, Dec 5
All Day The Trifilo Garden Center is Your Holiday & Nursery Headquarters (Open Thurs, Fri & Sat!)

Search Announcements




Log In
Username

Password

Remember Me



Posted by: thepinetree on 07/05/2010 08:24 AM Updated by: Kim_Hamilton on 07/06/2010 12:13 AM
Expires: 01/01/2015 12:00 AM
:

Letter from Apple Regarding iPhone 4

CUPERTINO, Calif., July 2 --Dear iPhone 4 Users, The iPhone 4 has been the most successful product launch in Apple's history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned...


To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design.

At the same time, we continue to read articles and receive hundreds of emails from users saying that iPhone 4 reception is better than the iPhone 3GS. They are delighted. This matches our own experience and testing. What can explain all of this?

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don't know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

To fix this, we are adopting AT&T's recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone's bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.

We have gone back to our labs and retested everything, and the results are the same— the iPhone 4's wireless performance is the best we have ever shipped. For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused.

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.

We hope you love the iPhone 4 as much as we do.

Thank you for your patience and support.


What's Related
These might interest you as well
Local News

phpws Business Directory

Photo Albums

Web Pages

RSS News Feeds


Mark Twain Medical Center
Meadowmont Pharmacy
Bank of Stockton
Bear Valley Real Estate
Bear Valley Cross Country
Cedar Creek Realty
Cave, Mine & Zip Lines
Fox Security
Bistro Espresso
Pinnacle Physical Therapy
Chatom Winery
Middleton's Furniture
Bear Valley Mountain Resort
Paul D. Bertini
Premier Properties
High Country Spa & Stove
Calaveras Mentoriing

Ebbetts Pass Scenic Byway
Sierra Logging Museum
Jenny's Kitchen

Copyright © The Pine Tree 2005-2020