Posted by: Kim_Hamilton on 07/22/2009 11:20 AM
Updated by: Kim_Hamilton on 07/22/2009 11:24 AM
Expires: 01/01/2014 12:00 AM
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Mark Twain St. Josephs Hospital Receives National Award for "Exceeding Patient Expectations" 2008
Orlando, Florida (July 22, 2009) – Avatar International, an industry leader in healthcare quality improvement services, today recognized its award winning hospital partners in 2008. Mark Twain St. Joseph’s Hospital is being awarded Avatar International’s EXCEEDING PATIENT EXPECTATIONS award.....
In making the announcement, David Medvedeff, PharmD, MBA, CEO of Avatar said, “The hallmark of exceptional service to patients is to consistently meet or exceed their expectations — not always an easy task. Mark Twain St. Joseph’s Hospital has demonstrated that it exceeds its patients’ expectations in a tangible and measurable manner. As a winner of AVATAR’S EXCEEDING PATIENT EXPECTATIONS AWARD, I congratulate Mark Twain St. Joseph’s Hospital for its continued and impressive efforts to put patients first.”
“We are very pleased and proud to have received this prestigious award” said hospital president Feliciano Jiron. “Our medical staff and employees have put forth a considerable amount lot of effort to make this happen and they are deserving of this acknowledgement of their hard work and positive attitude”
Mark Twain St. Joseph’s Hospital is a not-for-profit, 48-bed general acute care hospital serving all of Calaveras County. Established in 1951 as Mark Twain District Hospital and centrally located in San Andreas, the hospital is partnered with Catholic Healthcare West to further strengthen this rural hospital to meet future community needs. The hospital is supported by 31 active physicians practicing in 24 specialties.
Avatar (www.avatar-intl.com), a research and consulting company based in Orlando, FL, specializes in Evidence Based Intelligent Surveys™ and Innovative Strategies™ to transform information into significant quality and efficiency of care improvement for the healthcare industry. In addition to conducting surveys, Avatar also actively engages healthcare providers in process improvement, including training in service quality. Avatar serves healthcare organizations nationally, including small community hospitals, academic medical centers, large regional medical centers, integrated healthcare systems, long-term care and behavioral health organizations.
Avatar International can be reached at 1-800-282-8274.
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